1. What Information Do We Collect?

Personal Information You Provide

We collect information from you when you fill out a form, subscribe to our newsletter, or submit property information. This may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, property details, ownership status
• Situation Details: Timeline for selling, reason for selling, property condition
• Communication Preferences: How and when you prefer to be contacted

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity:

• Technical Data: IP address, browser type and version, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Location Data: General geographic location based on IP address

Analytics & Cookies

We use Google Analytics to improve browsing for everyone. This helps us understand how visitors use our site but does not identify any individual user. Learn more about how Google Analytics collects data.

2. What Do We Use Your Information For?

Any information we collect from you may be used in the following ways:

To Provide Our Services

• Evaluate your property and prepare a cash offer
• Contact you regarding your property sale inquiry
• Schedule property inspections or meetings
• Facilitate the transaction if you accept our offer

To Process Transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

To Communicate With You

• Send you information about your property offer
• Respond to your inquiries, questions, or requests
• Send periodic emails with updates or information
• Provide customer support

To Improve Our Website & Services

• Analyze how our website is used
• Improve user experience and functionality
• Develop new features and services
• Troubleshoot technical issues

3. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information:

• Secure Servers: We use secure servers and encrypted connections (SSL/TLS)
• Access Controls: Limited access to personal information by authorized personnel only
• Regular Security Reviews: We regularly review and update our security practices
• Data Minimization: We only collect information necessary for our services

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but use commercially reasonable efforts to protect your data.

4. Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Trusted Third Parties

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. These may include:

• Title Companies: For property transactions and closings
• Service Providers: Email services, analytics providers, CRM systems
• Legal & Financial Professionals: Attorneys, accountants (when necessary)

Legal Requirements

We may release your information when we believe release is appropriate to:

• Comply with the law or legal process
• Enforce our site policies or terms of service
• Protect our or others' rights, property, or safety
• Prevent fraud or illegal activity

Business Transfers

We may transfer information about you if Titan Home Solutions is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Non-Personally Identifiable Information

Non-personally identifiable visitor information (such as aggregate usage statistics) may be provided to other parties for marketing, advertising, or other uses.

5. Your Privacy Rights & Choices

Access & Update Your Information

You have the right to access and update your personal information. To do so, please contact us at (910) 621-1593 or [email protected].

Opt-Out of Communications

You may opt-out of receiving promotional emails or text messages at any time by:

• Clicking the "unsubscribe" link in any email we send
• Replying "STOP" to any text message
• Contacting us directly at (910) 621-1593

Note: Even if you opt-out of promotional communications, we may still send you transactional messages related to our services (such as responses to your inquiries or updates about your property offer).

Delete Your Information

You may request deletion of your personal information by contacting us. We will comply with your request except where we are required to retain information for legal or business purposes.

Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers. You can control cookies through your browser settings.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics)
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of sale of personal information (we do not sell your information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, please contact us at (910) 621-1593 or [email protected].

10. How Long We Keep Your Information

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After this period, we will securely delete or anonymize your information unless longer retention is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Titan Home Solutions, LLC
Phone: (910) 621-1593
Email: [email protected]
Website: sellfastwithtitan.com

We will respond to your inquiry within a reasonable timeframe.